We received an email today, and the first words were “Dear Sir/Madam…”

Now this might not mean much to most people, but anyone that works for an online business will tell you a day doesn’t go by without your inbox being flooded by suppliers and distributors from all sorts of mysterious overseas locations. Half of them are probably scammers, but I guess I’ll never know. To cut a long story short, their emails almost always begin with “Dear Sir/Madam…”

…so upon seeing this, I immediately ignored it, but out of the corner of my eye I noticed it was a ‘regular’ email. Sure enough, it was a real customer!

We receive thousands of real emails but this is the first I had ever been addressed like this, legitimately anyway. It’s so rare to be addressed like this these days, I guess it’s kind of nice when you think about it…:)

Anyway I ended up scanning back through hundreds of emails from over the last few months, paranoid that we may have ignored other legitimate emails like this but we luckily we didn’t. Most customers are usually very casual, and begin their emails with a “Hi there”, or a “Hey”. I think I like it better this way:)

Just a reminder that you may have unused credit on your account! You would have earned $1 for every $10 spent on our site.

Christmas shopping made easier, huh?:)

To use these points, simply log into your account by clicking “Your Account” on the top right hand corner of our website. Then click on “My loyalty points” on the left.

Your account password would have been emailed to you on your first order.

Have you ever applied a screen protector, only to get dust caught underneath? It’s irritating…not only because you’ll now need to stare at it every time you look at your screen, but also because of how CRAZY difficult it is to prevent from happening in the first place!

If your place is anything like mine, dust is unavoidable…or so you think:)

Here’s a cool tip I picked up a few years ago.

Turn on your shower, close all the windows and doors, and leave the shower running for a minute or two, allowing the steam to build up. The steam helps to “pull” down any surrounding dust particles.

And *ta da!*…just like that, you can apply the screen protector without worrying about dust infiltrating your plans!

(and hey, make sure it’s not too steamy in there…not good for the gadgets:)